Legal advice

At Rointe.com we are committed to transparency and the defence of the rights of our users and clients. In this legal notice, you will find all the information about who is responsible for this website and the general conditions of use of this website.

Details of the person in charge:​

Legal responsible: Industrias Royal Termic, S.L.

Commercial (trading) name: Rointe

Company number: ESB30537211

UK establishment number: BR010463 of FC028985

Address: Polg. Vicente Antolinos, Calle E Parc.43 C.P. 30140 Santomera (Murcia).

Commercial Register data: Region: Reg. Mer. de Murcia Volume: 1271 Book: 0 Section: 8ª Folder: 104 Sheet: MU 22737 Date: 14.02.97

This website strictly complies with Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (GDPR), as well as with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI).

These General Conditions regulate the use (including mere access) of the web pages, members of Rointe.com, such as rointe.com/uk/, rointe.ie, rointe.com/fr/, rointe.com/pt/, rointe.com/ru/ and rointe.com/nl/, including the contents and services made available on them. Any person who accesses the Rointe.com website ("user") accepts to be subject to the General Conditions in force at any given time on the Rointe.com portal.  

This website offers information and sales of heating products and services for customers and professionals.

If you want to know the conditions that we apply to the contracting of products and services in our E-commerce, you can find them here.

If you want to know how we will process your data, you should read the Rointe.com Privacy Policy.

The user is informed and accepts that access to this website does not in any way imply the start of a commercial relationship with Rointe.com. In this way, the user undertakes to use the website, its services and contents without contravening current legislation, good faith and public order.

It is forbidden to use the website for illicit or harmful purposes, or in any way that may cause damage or impede the normal operation of the website. With regard to the contents of this website, it is forbidden:

- Reproduction, distribution or modification, in whole or in part, unless authorised by the legitimate owner, Industrious Royal Termic, SL

- Any infringement of the rights of the provider or the legitimate owner, Industrious Royal Termic, SL

- Its use for commercial or advertising purposes.

In the use of the website, Rointe.com, the user undertakes not to carry out any conduct that could damage the image, interests and rights of Rointe.com, or of third parties or that could damage, render useless or overload the portal: Rointe.com that would prevent, in any way, the normal use of the web.

Nevertheless, the user must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, Rointe.com cannot guarantee the non-existence of malware or other elements that may cause alterations in the user's computer systems (software and hardware) or in their electronic documents and files contained therein, although all the necessary means and appropriate security measures have been taken to avoid the presence of these harmful elements.

The personal data communicated by the user to Rointe.com is stored in automated or non-automated databases, the ownership of which corresponds exclusively to ROINTE.COM, which assumes all the technical, organisational and security measures that guarantee the confidentiality, integrity and quality of the information contained therein, in accordance with the provisions of current data protection legislation.

We also make available to users the dispute resolution platform provided by the European Commission, which is available at the following link: http://ec.europa.eu/consumers/odr/.

By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including making available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorisation of Rointe.com, are expressly prohibited. The user undertakes to respect the Intellectual and Industrial Property rights owned by ROINTE.COM. 

The user knows and accepts that the entire website, including but not limited to the text, software, contents (including their structure, selection, arrangement and presentation), images, audiovisual material and graphics, is protected by trademarks, copyright and other legitimate rights, in accordance with the international treaties to which Spain is a party and other property rights and laws of Spain.

In general, relations between ROINTE.COM and the users of its telematic services on this website are subject to Spanish legislation and jurisdiction and to the courts of the customer's domicile.

If any user has any questions about these legal conditions or any comments about the rointe.com portal please contact [email protected]